Dawn Jackson is the author of several erotic romance short stories including “Cloaks, Daggers and Diapers” from the HOT DADS anthology, available from Ravenous Romance. She’s currently serializing her novella “Clone,” a “futuristic fable of the evils of mankind and what happens when man plays God.” It’s available for free at the blog Take it to the Stars.
In my humblest opinion, science fiction romance is going to sweep through the publishing industry with the force of the vampire and werewolf paranormal romances. In fact, I believe it’s already started. More and more calls are out for stories of this genre and it’s quickly gaining popularity with readers. As it grows, we’re going to encounter those who don’t agree with its place in the science fiction genre and we may be called on to respond to the naysayers. We may receive negative reviews.
Regardless of our true feelings or the need to curse the children of the naysayer’s loins—stick pins in the voodoo dolls we’ve created in their likeness or mutter insanely that they don’t know what they’re talking about, there is only one way to handle it.
With grace.
Rule #1:
Put your pride to the side. It has nothing to do with how good your story is or isn’t. Folks, writers in general don’t like to hear negative criticism. Regardless of how hard we worked on a story, how many hours of our lives we traded to put it out there, somewhere, sometime, that story is going to get slammed. We are not perfect. No matter how good we think we are, we’re not perfect and we never will be. Rinse and repeat. You are not perfect and your story isn’t either. There is always something you could have done better.
Rule #2:
When it’s true, it hurts. Don’t ignore it because you don’t like what they said. My mother always told me, “The truth hurts.” It does. Sometimes reviews can be unwarranted attacks on a writer. (I’ll address these later.) But sometimes they’re not. This is when a writer needs to step back and look at what was said. Is it true? If the answer is yes, don’t retaliate, no matter how bad it made you feel. They have a point. Take a breath and think about what you can do to fix it. Arguing with a reviewer because you don’t like what they said, especially if it’s true, isn’t going to accomplish one thing. It will make you look foolish.
Rule #3:
Not everyone is going to love you or your stories. I learned this as a child. Everyone wants to be the “popular kid.” The thing is, what makes one person popular with one group will make you disliked with another. The world is full of variety. It’s what makes it interesting. Go out and be interesting and write for your audience, not for everyone.
Rule #4:
Keep a pint of Ben and Jerry’s handy. Any flavor will do. I recommend the direct spoon to carton approach. If this doesn’t work, call a friend to share your misery and ice cream. Through your conversation, you might be able to get out some of your frustrations.
Rule #5:
Go ahead, write a response. Vent. Put it to paper or on your hard drive, but before you hit send and make it public, give it a day or two. Sometimes what we’ve written in anger doesn’t look so good the next morning. If you still want to send it after stewing on it overnight, remember the publishing world is a small, small place. Everyone knows everyone and yes, they talk. Don’t do yourself a disservice and burn bridges when you have so many brilliant novels to sell. Remember the saying, “Don’t go off half-cocked.”
Rule #6:
You are not alone. We’ve all been there. Talk with other writers who have been through this. Ask them how they worked through it. You might make a few friends and it’s always nice to have a support group of people who understand. People who aren’t writers will never understand our relationships with our stories the way another writer will.
Rule #7:
Celebrate the positive. You’re published. Somebody thought your story sounded intriguing enough to purchase, read and review. You’re an author. You’ve done something a lot of people could only dream about. You’ve gotten in the door and your story out there. Reach around and give yourself a pat on the back. You deserve it. In the same note, give other authors their due. They’ve been through the same to get it out there and they too, deserve their place in the spotlight.
Rule #8:
Ignore those who did the review out of spite or only for the joy of tearing the story apart. These reviews are obvious to all who read them, for what they are. Garbage. A wolf in sheep’s clothing is still a wolf. Your readers are intelligent enough to see this. Trust them that they will, and do not respond to the attacker. (Note, I did not say reviewer.) Responding to the attacker will only give them more fuel and a deeper desire to hurt you. It’s hard to walk away, but when they don’t get a response and they’re called on it by others, they’ll move on to other sheep. They are predators. This is how they survive. Don’t respond.
Writing is a competitive market and it’s a challenge to get published. Breaking into the science fiction genre and crossing it with amore is a bigger challenge. In a niche market like science fiction romance, you have to have thick skin and a mountain of grace to handle the controversy you’re going to stir up amongst hard core science fiction fans.
So I leave you with this. When that bad review happens, and it will, smile, yank out that pint of Ben and Jerry’s and know that you’re not alone. And please toss that voodoo doll in the drawer and save it for when your mother-in-law comes to visit and criticizes your spaghetti. Let’s show them grace and build up this genre to where it belongs.
In the stars.
Tuesday, July 7, 2009
How To Take A Negative Review With Grace
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25 comments:
Ah, Heather, would you marry me? :P
If I weren't caught up in a move (from Germany to Canada...folks the documents alone will bury me), I'd comment about the cathartic effect of cursing loins, but hey, your call for grace under fire, Heather, is much smarter. And classier (can we say that, classier? Hmm...)
Hey, Nathalie! Here's hoping your moving woes end soon.
And tempting as it is to join you in nuptial bliss, it's guest Skiffy Rommer Dawn Jackson you want to walk the aisle with today!
(Hm, maybe I should include the guest blogger's name at the end to avoid confusion....)
There was a really funny article in our Sunday paper about writers reacting to bad reviews. Really famous people doing all sorts of crazy things.
There's a brief summary of it here (see below) but the real article detailed some terrible behavior by very famous writers.
http://entertainment.timesonline.co.uk/tol/arts_and_entertainment/books/article6623796.ece
So bravely said, Dawn. It's hard when someone doesn't like what you write, hard when they pick on things that you don't personally think are wrong, hard when you see a low grade given and no comments to back it up. But when you get the lovely praise - you forget all the bad stuff. When I read I made someone laugh and cry - I thought - yep - I made one reader happy and that's great.
www.barbaraelsborg.com
Great advice, Dawn! Since my time travel romance, Erin's Rebel, isn't being released until the 17th of this month, I don't have any reviews yet, but I've been raked through the coals when I was entering this story in unpubbed contests. I got some great critiques that were a big help in shaping this story up and some downright mean ones. And I found that the same version of the story could generate perfect contest scores as in, "this is so ready for submission", to comments like, "go back to the drawing board." The lesson was, I have a strong voice and some people will love it, while others will absolutely hate it. So, (deep indrawn breath) bring on those reviews! LOL.
Probably shouldn't even risk putting a rant about a review in digital format -- still too easy to cut n paste when your righteous (and sometimes not particularly righteous) indignation fails to subside. I'd advise limiting any career-related rants to verbal or paper excrescense only!
Great advice, Dawn. Being unpubbed, I haven't received a negative review yet but I try to approach rejections in a similar manner. Especially the B&J part. Cherry Garcia is my balm of choice. Not everyone will love your work. Hopefully I can remember this post when my first public thrashing hits. Though I feel bad about the earful my crit partners will have to endure : )
It's hard. The whole review thing is hard. You can't help feeling like a negative or even meh review will set you back, and that is scary because you've worked so hard and you want to move forward, not back. It feels like everything is on the line, and someone else's opinion could derail it.
Well, you can't control the opinion of others. Personally, I can only hope I've given the people who love what I've written enough access to gather and have fun enjoying the book together. That makes it all worth it.
Then can we have a three-way marriage? Dawn, you and me, baby! :)
I've been lugging stuff up and down stairs all day. I want chocolate.
Fab article. There is a flip side of course. I do think that reviewers have a responsibility not to make personal attacks. I think critical comments need more justification from the reviewer than the positive ones too.
Wonderful article! Thank you Dawn and Heather.
Frances Drake
Writing Science Fiction Romance
Real Love in a Real Future
http://frances-writes.blogspot.com/
{Pause} Am I the only person here who's decided to read a book because the very things that a pareticular reviewer hated about that book sounds pretty neat? I've also decided against a book because the points a reviewer loved the most about a book just aren't for me. {smile}
Not that that helps when someone tells me they don't like a story because of such-and-so. {half-smile}
Anne Elizabeth Baldwin
Good point, Anne. Actually I've seen many authors who were trashed find their sales sky-rocketing. It doesn't make it any easier to take, but it's nice to see the numbers jump.
A three way marriage. LOL I have enough trouble with the one spouse. Do you cook?
Hagelrat, yes they should be responsible. In an ideal world, they would be. But we all know that will never happen. A review should never be personal. If the critical comment is legitimate, yeah, they should be able to back it up. Then at least the author knows why they said what they did and don't feel blindsided. If you go into a review thinking about how you're going to tear the story apart, then its personal and no longer about the book, IMHO. That's an attacker, not a reviewer. I've seen some really ugly reviews and some really amazing authors take them with grace. When I've read some of these reviews, I hurt for them. It says a lot about the writer, but it also says alot about the person who gave the review.
Dawn
I don't cook. But for someone who said "let's show them grace and build up this genre to where it belongs"...I will cook!
A good review is always good to read, no matter where you are in your career. A bad review can still show you an aspect you missed or need to work on (or not). But a personal "review" of the author instead of the work? Well, that person can just blow me.
Powerful post, Dawn.
I would hope that authors don't take a lot of stock in any one review, either, positive or negative. Statistically speaking, one review isn't significant.
However, I'd imagine that what might worry some authors is when a reviewer has a lot of influence and doesn't present the hoped-for glowing review, or in some cases seems to have an axe to grind. Still, that's only one review and a reviewer's influence isn't infinite.
There really is an art to reviewing, too, and it's clear to me when someone has the skill and when she doesn't. Reviews that are anything less than thoughtful, insightful, and professional are worthless to me. I don't have time for reviews that can't help me make an informed decision about a book.
@Anne I decided to read a romance once based on a reviewer saying there was a fair amount of grittiness and violence in it Maybe I have issues, lol, but that was part of the appeal. If the reviewer hadn't mentioned that one little detail I might never have read it.
A final thought: For authors writing edgier romance material or in cross-genres like SFR, it especially helps to have tough skin because reviewers unfamiliar with the material *might* not give a book the review it deserves--a scope of competence issue in some cases, I think.
Thanks for having me, Heather. I enjoyed the visit.
Dawn
Great post, Dawn. So many good points. I agree, there will always be naysayers, so it's important to keep some perspective.
I'm going to have to remember that Ben & Jerry's direct spoon to carton approach. :)
You do catch more flies with honey than vinegar, and no matter if someone dislikes your work you can still maintain your belief in self in spite of the negatives.
Great post Dawn.
Great article, and timely, too. I would suggest a #9: hoard those great reviews for the times when you need a lift.
I'm a reviewer, not a writer, but in my day job I get criticism too, and I keep little file of those "hey thanks, great job" emails for when I'm having one of those REALLY bad days. It helps.
To Heather M, great point. These days more than ever, "everyone's a critic," so in some ways the influence of any one reviewer is diluted.
For what it's worth to you authors, you folks who sweat and bleed for my entertainment, I'm way more likely to react to a good review by buying a book than I am to mentally blacklist an author from a bad review. And the reviewers whom I like and respect are far more likely to say, "meh, this one wasn't for me," than they are "OMG, this book sucks and the author should be beaten for producing such tripe." ;)
There is no such thing as bad PR.
Just look at how many copies of Plan 9 From Outer Space have been sold over the years.
Sure it's a bad film - but it's at the TOP of the 'worst SF films of all time' list.
@Steve I think it's worth noting that director Ed Wood did not set out to make a bad movie. He was convinced he had something really great.
Plus, he persevered like nobody's business. I'm thinking it's a shame his talent didn't live up to his ambition, but with the later "success" of his films, it's clear he had a little bit of the Midas touch.
Long Live Plan 9 From Outer Space!!
Fyi, GRIMSPACE author Ann Aguirre has a related post on the subject of negative reviews and Readers Behaving Badly.
Great post! Very well stated!!!
Dawn great post. I think all writers need to get this talk not jsut SFR folks. I intend to pass it on to the folks in my writing group. It that is OK with you.
Pass it on, share it.
Thanks for checking out my post.
Dawn
Great article. Definitely points for all of us to keep in mind.
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